• Refunds to your original payment method can take up to 3-10 business days depending on the banking institution.
• Once a refund has been processed on our end, all future questions should go to your payment provider. Even if your card number has changed, your payment provider will ensure that it goes into the correct account.
• Orders made using the JANET15 offer are only eligible for store credit or exchanges. If you have any questions, please email us at email@example.com.
• Shipping, handling, and Route Package Protection charges are non-refundable, unless an error occurred on our part while shipping your order. Refunds for returned items will be issued in either original form of payment or store credit.
• Store credit information will be emailed to the email address associated with the order. Please make sure to check all folders including spam.