Return Policy

• Forme will happily accept returns/exchanges for eligible products within 21 days from the date of purchase.

• You will receive instructions and a label for the return/exchange process via email. If you do not use our return labels, we can not guarantee a refund. The labels we provide are how we track and verify returns and exchanges internally.

• All return items must be in the mail within 2 weeks of the label being generated.

• All orders placed with the Winter Sale discount are final sale, and are not eligible for returns or exchanges.

• All sales of the Arch Booster Sock, Contour Short and Forme® eGift Card are final, and are not eligible for returns or exchanges.

• All merchandise must be returned in new condition with all tags and packaging intact. Please thoroughly evaluate your items before initiating the return process. Make sure they meet all the following mandatory requirements:
‎‎+ Tags still attached
+ Care label and size label intact
+ No deodorant marks
+ No makeup marks
+ No stains
+ No odors (including perfume)
+ No alterations
+ No holes
+ No tears
+ No other damage

• If you are attempting to return merchandise that is more than 21 days old, without tags, or damaged due to usage, unfortunately we will not be able to process the return per our policy. 

• The cost of the shipping label will be deducted from your refund amount once the label is generated. The label cost is variable based on your order and location.

• Please return in the original packaging to avoid extra fees from USPS.

• Damaged products must be reported to hello@forme.science within 48 hours of delivery to qualify for a return or exchange. Please include photos of the damage in your initial email.

• An exchange can only be made for a product of the same value.

• Orders that have already been placed are not eligible for price adjustments.

• Forme is not responsible for any lost returns.

• Customers are responsible for all shipping costs.

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